The Ask
Tizisha Inc is a dynamic organization committed to transforming the mobile learner landscape through its innovative learner management solution. Tizisha is looking to implement a cutting edge digital content distribution and learner management platform. Made’s expertise in design and development position it as the ideal partner to bring this digital solution to fruition.
The Observation
Designing the solution with a strong consideration for communities with low internet connectivity is critical to be able to serve the African market well. This will require our designers and engineers to have a mind shift in terms of thought process. We will need to do frequent usability testing to surface usability and usefulness challenges early, fostering a more inclusive and impactful solution.
The Process
Key activities:
UX research in 4 geographic locations in Kenya, from Urban to Rural to uncover the needs, aspirations, and constraints faced by the target users
App development - implementation of a learning tool and a feedback tool available on mobile (android), webapp, a creator dashboard, and an admin dashboard for management purposes
Usability testing - two sets of usability studies to get early feedback from the users
Technology choices:
- Learning/Content distribution app - Android
- Management dashboard - Laravel, HTML5, Javascript
- Creator dashboard - Laravel, HTML5, Javascript
- Webapp - Laravel, HTML5, Javascript
- Deployment - Amazon Web Services
- Database - MySQL
Outcomes
The tool has the following features:
- MOBILE-FIRST FOCUS:
Tizisha prioritizes a mobile-first approach, recognizing the challenges posed by low connectivity in certain regions.
- CONTENT AUTHORING:
The platform facilitates content authoring with a range of options, allowing creators to develop training materials using templates for text, images, and videos. Creators can upload PDFs, which are then converted into slides for distribution on the platform.
- DISTRIBUTION ANYWHERE:
Tizisha allows organizations to distribute mobile-optimized training content through both a web app and a mobile app, ensuring on-demand access for learners anytime and anywhere.
- ASSESSMENT TOOLS:
Creators can construct quizzes and tests effortlessly, enabling them to gauge and enhance learner understanding. This feature provides valuable insights into learners' progress and comprehension.
- DIVERSE CONTENT LAYOUTS:
The platform offers an editor that allows customization of content layouts to enhance the learning experience. This helps keep learners engaged and avoids monotony in training materials.
- INSIGHTFUL ANALYTICS:
Tizisha provides analytics on course engagement and learners' progress, empowering creators to make data-driven decisions and improvements in training content.
- SECURE ACCESS:
The solution ensures secure access to training content by managing access through invite-only secure access and privatization of material.
- MULTIPLE CREATORS:
Organizations can invite multiple creators to collaborate on the platform, supporting content creation and management teamwork.
The project is now on its second phase, testing and feedback gathering from real users. MADE is supporting continued development and adoption of the tool.
