The Ask
StrongMinds sought collaboration with MADE to:
- Implement Human-Centered Design (HCD) principles to co-create a scalable Global Data Hub.
- Develop and deploy an SM DataHub Mobile Application for Android users.
- Build a web-based platform accessible through browsers like Chrome, Edge, and Safari.
- Create a dashboard interface for StrongMinds administrators to manage various platform functionalities effectively.
The Observation
StrongMinds required a robust digital solution to manage their data effectively, enhancing operational efficiency and adaptability within their dynamic business environment. The need was for an intuitive, accessible platform tailored to their programmatic and operational requirements.The Process
- Ice Breakers
- Initiated sessions with engaging activities to create a relaxed and interactive atmosphere among participants.
- Conversation Starters
- Presented the project’s overarching goals, outlining desired user experiences for both phase one enhancements and phase two expansion.
- Process Mapping
- Collaboratively mapped StrongMinds’ business journeys using Miro. This included identifying touchpoints, validations, logic, and constraints at each step, documented through detailed flow diagrams.
- Wireframing
- Transformed user journeys into high-fidelity mockups, aligning with the existing design language of the Global Data Hub. These wireframes provided a visual guide for platform development.
- Post-Workshop Consolidation
- Held review sessions to identify challenges and distill learnings, ensuring alignment with StrongMinds’ goals and expectations.
Scope of Work
- Facilitate co-creation workshops to develop user journeys for phase one improvements and phase two of the Global Data Hub.
- Translate the user journeys into detailed Figma designs.
- Deliver a user-friendly mobile application, web platform, and admin dashboard for enhanced data management.
The Outcome
- Co-created the design and development roadmap for the StrongMinds Global Data Hub.
- Produced intuitive wireframes and prototypes for phase one and phase two enhancements.
- Laid the groundwork for a scalable, accessible, and impactful data management solution for StrongMinds’ programs and operations.